Disappointed with size guide and return policy I recently purchased my first pair of boots from this company, excited by the quality I had heard so much about. Unfortunately, my experience was dampened by issues with sizing and the return policy. I relied on the size guide provided on their website, which led me to choose a pair two sizes larger than my usual size. Upon receiving the boots, I was dismayed to find them significantly too big. As a first-time buyer, not familiar with their sizing, this was quite a setback. I am based in Austria, and under their return policy, the cost of shipping falls on the customer. This meant I had to pay an additional 25 euros to return the boots. I was disheartened by the lack of consideration shown, especially towards a first-time buyer who had followed their guidelines. It's a pity because the quality of the boots is excellent. However, the sizing issue and the costly return process have left me feeling disappointed. I hope the company considers revising their size guide and return policy, particularly for international customers, to prevent similar experiences for others.